Refund Policy 

At Punch bar official, we are committed to ensuring the satisfaction of our customers. However, due to the nature of our products, we have a specific policy regarding refunds and returns.

Refund Eligibility

Damaged or Defective Products: If you receive a product that is damaged or defective upon arrival, please contact us within [number of days] days of receiving your order. We will require photographic evidence of the damage or defect.

Incorrect Orders: If you receive an incorrect product, please inform us within [number of days] days of receipt. We will arrange for the correct product to be sent to you.

Non-Refundable Items

  • Opened Products: Due to health and safety concerns, any product that has been opened or tampered with cannot be returned or refunded.

  • Sale Items: Items purchased on sale or with a discount are final and cannot be returned or refunded.

Process for Requesting a Refund

Contact Customer Service: Reach out to our customer service team with your order details and the reason for the refund request.

Approval Process: Our team will review your request and determine eligibility based on our policy guidelines.

Return of Products: If your refund request is approved, you may be required to return the product to us. The customer is responsible for the return shipping costs.

Refund Issuance: Once we receive and inspect the returned item, we will process your refund. Refunds will be credited to the original method of payment within [number of days] days.

Exceptions

  • Shipping Errors: If the error in order fulfillment is on our part, we will cover all costs related to correcting the order, including shipping.

  • Legal Restrictions: Please note that our refund policy is subject to change in accordance with local laws and regulations.

Contact Information

For any questions or concerns regarding our refund policy, please contact us